transport

Bus punctuality stats finally public… well, some of them

The Age's Timna Jacks got hold of some bus punctuality figures via FOI, and published this story last week, which is worth a read: Late every second trip: Life on the delayed 232 bus The data provides a glimpse of something not normally in the public eye. Regular bus users know that some routes suffer greatly from lateness, but the statistics aren't usually published. With Timna's permiss

Toxic Custard newsletter, transport

We suggest you don’t hit this bus

This is an old pic, but a classic. I thought I'd lost it, but it showed-up while sorting through some old files on the computer. I did once ask someone at Ventura about it -- he said one of their staff had taken the photo, and from memory also said there had been no serious injuries -- which means you don't have to feel guilty if amused.

transport

Having the bus pull out just as the crowd off the train approaches is not good customer service

For the second time in a week, I've watched as tonight's 6:31pm route 703 bus pulls out just as the train (due at 6:30pm) departs Bentleigh station and a crowd of people off the train approaches the stop. Now, I accept that buses should run to time. And the operator contract probably penalises late-running (bearing in mind only around 5% of bus services actually get monitored). But I thi