Mind the gap

My favourite picture from Friday’s floods; courtesy of Herschel Landes, who snapped it at Windsor Station (on Saturday morning I assume).

Windsor station during the flood

The trains had stopped running on many lines on Friday night. But earlier when the water level was lower, they had been running through Windsor, as shown in this video someone posted to Youtube:

As I noted in a comment on my post the other day, Metro did well at posting updates to their Twitter feed, web site and to Metlink’s web site. Vicroads also seemed to post a fair bit of information on their site.

In contrast, Yarra Trams, which also suffered disruptions, said nothing, content to let people guess what was going on from uninformative Passenger Information Displays at major stops, or Tram Tracker, which can only tell you that the tram isn’t coming; not why or for how long there will be problems.

Buses? Nup, forget it. Little or no information provided.

One would hope that all train, tram and bus information was available by phone from 131 MET (131 638), if you had the patience to ring — but who knows.

Clearly room for improvement.

And ultimately what’s really needed is for someone who knows what’s running and what isn’t to be able to tell you “well train A isn’t running, and nor is tram B, but if you catch a tram C down to D, you can get a bus E from there.”

That’s the kind of information people need in a major disruption… and the sort of thing I occasionally get asked by friends who are stuck — this time round it was KW, who eventually caught a bus home with just her and the driver aboard… a little more like a limo than a bus, I suppose.

Update: Not the first time Windsor’s been flooded.

#vicrains

Flooded railway near ToorakTrip home last night in the pouring rain was interesting. Train was very slow going between Hawksburn and Malvern, as much of the rail line in the cutting was underwater.

As the train departed Ormond, we saw the subway was flooded. On arriving at Bentleigh we waited about 20 minutes for the rain to subside. The exit itself had a minor flood (a couple of inches) but thankfully the rain had virtually stopped for the walk home, so all that got wet was my shoes and feet.

A short time later the whole Frankston line was suspended, so we may have caught one of the last trains out of the city. At one stage 9 out of 16 lines were suspended, and there were widespread disruptions to the tram network (yet almost no information about which lines were affected… grrr).

Getting home, the neighbours said they had a blocked gutter causing drips in the livingroom. Then we discovered a similar story at my place in the small back (spare for now) room — looked like the gutter above the back porch had overflowed. I got up on the roof this morning to check… the gunk in there may have contributed, along with the drains.

Gully trap almost fullIt appears that the heavy rain the drains backed-up. The gully trap is certainly close to full, and another neighbour says it used to occasionally happen 20ish years ago, so she reckons if it doesn’t rain heavily again today it’ll clear.

Given the disruptions, I’m waiting for someone to proclaim this is another one of those “once in 100 years” storms we’ve been having recently.