The Herald Sun had an interesting article describing the trip home from the football on Friday night, and the delays suffered by those in the crowd.
Apart from the football at the MCG, there was also a concert in the tennis centre, and soccer at Etihad Stadium. Edit: plus rugby at AAMI stadium.
In fact an earlier Age story had explicitly warned that the city would be busy.
The Herald Sun article notes a variety of issues: delays at the Richmond station gates, crowded platforms (and queues on the ramps), screens with wrong information, and trains too full to board.
Here’s the annoying thing: getting a hundred thousand people home should be easily handled by the public transport network, the trains in particular, if it’s planned right. The system deals with over double that every evening peak hour, and also on New Year’s Eve (though fare collection is waived then).
Obviously there are a few problems here…
Richmond station doesn’t handle crowds well. The current station is 55 years old; in 1960 it replaced a smaller station built in 1885.
Although the subway (at the MCG end) connecting the platforms is pretty wide, the ramps and platforms aren’t, and crowding tends to occur at the western end (particularly on platforms 9+10) when large numbers of people arrive at once. This is difficult to solve without expensive upgrades, which are needed, but probably aren’t going to happen any time soon. Encouraging people to move along to the far end of the platform will obviously help.
Yes, the gates slow people down, but this is probably not a bad thing if there’s crowding inside the station anyway — regulating the flow of people (and stopping them if necessary — a scenario common in places like London) helps stop it getting worse. So I suspect the populist calls to “throw open the gates” are a little simplistic.
Revenue collection is important — and large numbers of people using the service helps pull in the kinds of Real Money needed to keep it running and to upgrade it. On weekends in particular, just leaving the gates open would lead to a large amount of fare revenue lost.
One solution would be to include fares in the costs of event tickets — this is common in other cities around Australia, and might also make it possible to permanently close Yarra Park to car parking. Obviously this would mean even more provision being made for crowds using PT — and it probably needs to be shown first that this is a viable option.
It’s worth noting that free public transport (and a venue parking ban) was included with Commonwealth Games tickets in 2006. This didn’t prevent long queues getting back into the station after big events, as shown below.
For the Commonwealth Games, they had someone with a PA making frequent announcements, making sure the crowd was kept informed. If they’re not doing that now, it would also help.
I’m told there’s also signage around the MCG entrance pointing “parents with children” to the wide gates. What they really mean is “prams and wheelchairs”. The current wording creates unnecessary cross-flows, and should be re-written or removed.
PTV/Metro are encouraging people to go the long way around to the Swan Street entrance, and this is a good thing — though maybe they need to try harder, and remind people that apart from it only being an extra 2 minutes’ walk, it’s also likely to be quicker overall, as there is less queuing.
But the real problem here is the lack of extra trains.
You can get away with few extra trains if the base level of service is frequent, but at 10-11pm at night, it’s simply not — it’s a 30 minute service. (Notice how the reports of problems have been primarily at night, not after day games when the base timetable is every 10-20 minutes?)
Here’s how the timetable looked on Friday night: this is the Frankston line timetable being shown, but it also shows Dandenong line trains as far as Caulfield. The yellow shows the extra services.
On Friday night, PTV and Metro put on just a single extra train on the SE/E/NE lines after the Etihad soccer (crowd: 50,871), and another 1-2 extras on each of the SE/E/NE and Sunbury lines after the MCG AFL game (crowd: 52,152).
But the Herald Sun cited soccer crowds still heading home when the AFL finished almost an hour later, so it’s self-evident that it wasn’t sufficient. And this specific AFL game was a big win for Geelong — how many Collingwood fans left early, reducing the crowd size after the game?
It’s not just a Richmond problem either. Here’s Jolimont a couple of weeks ago (picture from Shane Shingles on Facebook)
I don’t get to the football a lot, but I’ve been to other big events which should be served well by public transport, and it’s often disappointing how long the crowd waits on the platform for a train home.
I know a bunch of planning goes into big events, but it’s hard not to draw the conclusion that more trains are needed, and they may need a few trains (and drivers) on standby to run if crowds are larger than expected, or the event finishes early or late. This in turn requires the operational flexibility to deploy resources independent of a set-in-stone timetable.
If they were really smart, just after the events start, they could crunch the Myki system data and work out how many people had arrived, and where they were likely to be travelling home to afterwards (their originating station that day), and check that against the services running on each line. At the very least, they should be analysing it for following weeks (though obviously it varies according to who is playing).
Clearly if the PT system is to maintain and grow its market share to big events, it’s going to have to provide a better service, or people will start to switch back to their cars.
A single train can move 1000+ people, and each track can run a train every 3 minutes or so. There’s no better way of moving tens of thousands of people out of the sporting/events precinct — if the system is planned and operated well.