One of the reactions to the news of top-ups on buses was that it would slow down buses because top-ups take too long. Some people claimed it can take well over a minute to do a top-up.
I was doubtful about this, so I tried it. I used a note and a couple of coins (as it will be on buses — cash only) and filmed it.
I make that about 30 seconds. Perhaps it would have been quicker if I was more familiar with the location of the note reader!
Of course on a bus, you’ll just hand your cash to the driver. He’ll need to stash it somewhere, and tap into his console how much you’ve put on, before you touch your card to update the balance. (This happens now in regional cities.)
Myki has a number of problems that need fixing, and the overall usability may affect the top-up times for people, but I’m not sure 30 seconds is too bad from the machines. Hopefully on-board buses it’s faster.
For comparison, buying a Metcard with cash from a vending machine also took about 30 seconds.