A new Myki-related problem has emerged — during evening peak, crowds heading into Flinders Street Station’s Elizabeth Street entrance back up onto the road. This video shows it (though I’m sure I’ve seen worse crowds on occasions)
It’s not entirely down to Myki — it’s a combination of surging passenger numbers, space limitations at that entrance (due to part of the subway being dedicated to foot traffic to Southbank) and slow responses from Metcard gates to Myki cards.
Apart from getting the switch over to the new faster gates happening, perhaps the answer is to simply widen the footpath at the intersection. Given the number of people and the small amount of westbound traffic (unlike eastbound), it would be justified.
As you can see from this Nearmap pic, Flinders Street is one lane westbound anyway from Swanston Street; it only widens at the intersection itself. East of the intersection, the left lane is used for restricted parking (mostly buses I think) — west of the intersection, one lane is taken by the tram stop. You wouldn’t get a full lane of extra footpath, but you’d certainly gain a bit.
Update: Video from ABC News Breakfast on Tuesday: