Further to the post on whether Myki should be scrapped or not and taking the lead from others online, here’s a quick video of my interactions with Myki over the past 24 hours.
I missed a couple: the touch-on on the bus because I had to run for it and didn’t have time to get the phone camera running, and a touch-off at Southern Cross station because my phone decided it was running out of juice and cut the filming just before the touch.
I also didn’t film the Authorised Officers checking my card this morning on the train, which seemed to work fine.
I stayed on the train an extra stop this morning so I would go into zone 2 to see if it charged appropriately.
Overall Myki mostly worked. All the readers worked (unlike one Metcard validator spotted at Bentleigh Station), and the charges incurred were all correct: $2.94 yesterday (zone 1, 2-hour adult fare), and $3.00 today (for two-hours travel in zones 1+2 — this is the Weekend Saver fare, which is also applicable on public holidays if you’re using Myki, but is not available on Metcard).
It wasn’t perfect. What I’d consider to be minor problems included inconsistent/slow reader times, quiet readers, and it took three goes to touch-off on the bus because the reader got confused by the presence of my RFID Mastercard in the other side of the wallet. (No other reader, including the one I used to touch-on on the bus, had this problem.)
It’s been rumoured that speed problems are due to the small number of users; some readers after a period of inactivity may need to “wake-up” again. I don’t recall if this has ever been officially confirmed, nor do I think it’s a valid excuse, unless there’s some tremendous benefit to having the devices work this way. But if it is true, then it makes sense that if everybody was using Myki it wouldn’t usually happen except for first thing in the morning.
(There are other design issues, but I’m not addressing those in this post.)
Oh, and a choice quote (well, a paraphrase, I don’t remember the exact words) from a friend yesterday at dinner: Myki works okay now that I know to touch the card, not swipe it.