We were out at dinner at a rather fine restaurant. The food was utterly divine, succulent, delicious. Every course a winner.
Only one snag. A piece of metal in the fish. Thankfully easily found, not sharp, and clean, it turned out to be a fish hook, proving, I suppose, that the food was fresh. It didn’t put me off the meal, and I kept eating.
When I drew it to the attention of the staff, they handled it in precisely the correct way, falling over themselves to apologise numerous times, immediately saying they would not charge for the dish, and taking away the offending object for identification by the chef. That’s life — mistakes happen, and I wouldn’t hesitate to go back.
I won’t name them. In the circumstances, it would be unfair.