An end to secret tramways business

Tue 16 August 2011 7:06am by · Filed under: PTUA, transport 

Tram 47 in Collins StOne day in 2008, Marita and I went to a party, and I blogged about the trip there on mysterious tram route number 7. I concluded:

In my book, in most cases the secret numbers shouldn’t be used. If a tram is travelling along a substantial part of the route, it might as well use the same route number. Most people won’t care that it doesn’t make it quite all the way. Or it could use a suffix such as D for Depot — though that would probably require the few 3 digit route numbers to be cropped back to two for simplicity.

I should probably point out at this point that my personal views do not necessarily represent PTUA policy, but they did in this case, and the Sunday Age got interested in the story.

Age 14/9/2008: On our tramway’s secret service. Yarra Trams said they wouldn’t be changing anything, and noted the rather astounding (I think) statistic:

they account for 10% of the kilometres that Melbourne’s trams travel each day and 8% of the network’s travel time.

In 2009 I noted that in Collins Street the problem was getting worse, with tram routes 29 and 47 both running to Kew Depot, but via different routes.

Fast-forward to 2011. It was highlighted again in May via the PTUA’s Problem Of The Day:

It’s hard enough navigating public transport without throwing in mystery route numbers. There are dozens of them on the tram network — not on maps, not in the timetables.

A new operator took over in late-2009, and unlike their predecessors, they are interested in this issue, and getting rid of obscure route numbers which barely anybody knows about, and bear no resemblance to their parent routes. (Whether or not it had gained media attention, one would hope it would be an aspect of operations they would have reviewed when taking over.)

Route 86/86d

Yesterday via an Age article, they announced they’ll begin to phase them out. The press release provided more detail:

Mysterious route numbers such as 81, 121, 77 and 92 will be phased out to help passengers to get to their destination on the next available tram.

The so-called phantom routes do not appear on the network map or timetables. They are services that are necessary to get trams to and from depots or to reposition them on the network.

This route renumbering initiative will make catching these services much easier. The new route identification format for these services will feature their parent route and the letter ‘a’ or ‘d’.

The letter ‘d’ means the tram terminates at the ‘depot.’

The letter ‘a’ means the service is ‘altered’ and is not running the full length of the route.

It’s a small thing, but a worthwhile exercise to make that underused 10% of tram service kilometres more useful to people. Bravo, Yarra Trams.

A quote from forty years ago today

Fri 8 July 2011 7:00am by · Filed under: Politics and activism, PTUA 

The Age 8/7/1971: Transport

But solution of our problems involves hard cash. Of this, at present, public transport is getting less and less.

(Minister for Transport) Mr Wilcox emphasises that Government action depends largely on public demand. If such demands are not made funds go elsewhere.

He says that while the motor car owner readily provides funds for road building, there is no public transport users’ association to make demands on the Government.

The Age, July 8th, 1971

(Found by Marita; emphasis added. It’s unknown if Frank Casey was partially inspired by this comment.)

Progress in the PT debate

Fri 3 December 2010 8:32am by · Filed under: Politics and activism, PTUA, transport 

The PTUA’s Annual General Meeting was last night. There was some optimism amongst the committee and membership about where public transport is going since the change of government, but even before that, the political debate has been moving along nicely.

An example we talked about last night…

Poor connections and bus frequencies, Clayton station on a SundayAt a parliamentary hearing last year as part of the Train Services inquiry, the view that buses don’t connect properly with trains was flatly denied by the government.

Mr BOWEN — You will certainly find that the buses to Daylesford still connect properly with the trains at Woodend, but if you try that in any of Melbourne’s suburbs, more likely than not you will find that there is no connection and no attempt at coordinating bus and train services.

Mr VINEY — That is not right. That is just not right.

I’m not sure what planet Mr Viney is living on. Perhaps the only train/bus connection he has ever encountered in Melbourne is one of the two that are specifically coordinated. I think the rest of us fully well know that it’s not the case elsewhere — and this is a major barrier to public transport not playing a greater role, because most suburbs will never have train lines, and most trips around greater Melbourne can’t be made on one service alone.

Assisted by the release by the government of all its timetable data, the PTUA’s study into train/bus connections proved connections are mostly poor, and got proof of the problem publicised.

A subsequent study showed that in fact, coordination largely doesn’t happen because nobody is responsible for it.

The debate shifted. It became generally accepted that services don’t connect. I knew this was the case when I heard Steve Price on MTR, a man who I’m betting probably doesn’t catch a lot of buses, mention it explicitly.

The government went from denial to excuses.

Mr Pakula was questioned about why the Government was unable to get bus and train times co-ordinated.

“It isnt simple to co-ordinate every bus with every time,” Mr Pakula said.

“Buses and trains run at different frequencies.”

Herald Sun

Who’s responsible for setting the frequencies? The government of course.

But this is progress. The first step to fixing a problem is to accept there is a problem.

And the Coalition realise it. This and other campaigning this year has helped push them into supporting a Public Transport Authority. It’s not expensive, but it has a lot of potential to improve things. Provided they get it right, it’s going to be an interesting, exciting year in public transport.

As for the AGM… there were no other suckers nominations for President, so it looks like it’s me for another year!

And a special thanks to Vaughan Williams, who is retiring from the Committee after some twelve years hard labour, and was awarded Life Membership in recognition of this.

Voting for PT

Fri 26 November 2010 7:14am by · Filed under: Politics and activism, PTUA, transport 

So how am I voting tomorrow? No comment.

But I will tell you what I know about the policies on my pet topic:

The Greens, as you might expect, have the best, most comprehensive public transport policy (though it’s not flawless by any means). Of course, we all know they are unlikely to be forming a government next week… though there’s a slim chance they might hold the balance of power, and therefore have a strong influence on policy.

The Libs’ public transport policy is stronger than the ALP’s, by a country mile. Feasibility studies (though not actual construction money just yet) for rail lines to Doncaster, Rowville, Melbourne Airport and Avalon Airport (the latter being a questionable priority), funding for new trains, Southland station, and perhaps most importantly, an independent Public Transport Development Authority to better plan, manage and co-ordinate the whole network. Its independence would allow it to advocate for and implement change at arms length from the politicians.

Frankston line, 11:50pm Friday night by Daniel Bowen, on Flickr (It's a myth that nobody uses the trains at night)

If the Libs’ policy has a major failing, it’s thinking that putting armed guards onto stations is the best solution to grow patronage at night. Security is an issue, but that’s putting all your eggs in one basket (and is a disproportionate response at most locations), when the biggest problems are a lack of services — making people wait way longer than they’d rather at stations and tram/bus stops. And the Libs are not shying away from the kind of massive road projects that will cut through neighbourhoods, swallowing billions of dollars for little tangible benefit to traffic congestion.

Both the major parties have largely ignored trams and buses. Perhaps this is not surprising, given the profile the train system has in comparison, but it’s short-sighted. Some suburbs of Melbourne will never have trains. It’s therefore critical that tram lines be extended where appropriate, and for other areas, Smartbuses (with the evening and weekend frequencies, and traffic priority all fixed) be implemented.

It’s ironic that Martin Pakula was yesterday talking-up Smartbus, but Labor has no plans for new routes. They are going to fix route 703, which is a Smartbus but doesn’t meet the Smartbus standards.

The ALP’s policy, by the way, isn’t devoid of content. Southland station, more trains to Geelong, lots more station staff, and a (bus, not rail) fix for the very embarrassing Huntingdale/Monash University bus overcrowding problem.

But it’s the Libs’ Public Transport Development Authority that really puts them ahead in this game. If it is implemented properly, with smart cookies on staff and the right powers, it would identify all the shortcomings of the network, seek the funding, then have the ability to fix them, much like VicRoads advocates for the roads it believes should be built.

Of course I don’t expect everybody to consider PT the one thing above all else that determines their vote. But it is clear that this time around, it’s up there as a key issue.

Happy voting. And hope you find a good sausage sizzle!

Both sides to build Southland Station

Fri 19 November 2010 8:01am by · Filed under: PTUA, transport 

I’m very pleased. After years of pressure, both major parties have pledged to build Southland station. The Liberals promised it last week, and yesterday the ALP came to the party. (As recently as last week, I ran into ALP’s Rob Hudson at Bentleigh station and he said he was pushing for it. At the time I’m not sure I believed anything would come of it.)

Southland was extended in the late-1990s across the highway to the railway line. It’s plainly ridiculous that such a major suburban destination should not have a railway station. While I’ve done it, Cheltenham station is too far for most people to walk (remember, they’ve had to walk to the station from home already, and the buses from the station to the centre depart from several different stops, making even their combined services unusable.

Southland Shopping Centre from above

The local buses from nearby suburbs are hopeless. There are no Smartbuses; while the 600/922/923 runs reasonably frequently (due to the historical accident of it being a descendant of the Sandringham to Black Rock tram, and yes, it’s a bus route with three different numbers — ain’t it marvellous?) most of the others are hourly at weekends — the busiest shopping days. The result of course is chaos in the carparks.

So it’ll be good to see the station will finally be built.

A 2004 government study indicated the cost should be $10-14 million. The Libs pledge has come out at $13 million. Labor’s is at a whopping $45 million, which includes a full relocation of the bus interchange (some genius decided when it was built ten years ago that it shouldn’t be near a future station) — whereas the Libs’ only includes two bus bays, and presumably would have most buses either bypassing the station, or stopping briefly there on the way through. This would not necessarily be a problem, as all but one bus route connects with the Frankston line elsewhere.

And cruicially, it’s just the kind of intermediate trip generator that the Frankston line needs. These suburban destinations help a lot because there’s plenty of capacity on trains in and out of Southland at most times of day, meaning a lot more people can use PT for their trips without adding to pressure on overcrowded services.

PTUA scorecardMe? I’ll be pleased to be able to head down there without hunting for a car park or walking to and waiting ages for the bus.

Confusion galore

Tue 9 November 2010 7:25am by · Filed under: PTUA, transport 

Find out more — and send an email to your local MP and state election candidates outlining your concerns about public transport — at www.PTthatworks.org.au

Update Wednesday: Labor has now released its transport policy.

Some reading for Cup Day

Tue 2 November 2010 9:29am by · Filed under: PTUA, transport 

The Public Transport Users Association has outlined the extent of this maze in a diagram showing the many agencies, quangos, private companies and safety bodies running the state’s public transport.The Age

Here is the diagram:

Diagram of organisations running public transport in Victoria

Read the full feature article at The Age: The Great Disconnect.

PS. Given part of the article was about how hard it is to find the right bus stop at Footscray, maybe it’s appropriate that the photo used was me looking grumpy in front of a number 404 bus. (Little geek joke there.)

Daniel looking grumpy at a bus stop

Myki trams and buses: day one

Sun 25 July 2010 2:10pm by · Filed under: PTUA, transport 

A journo mentioned a certain MP this morning was quoting some transport-related sections my blog — presumably the favourable ones, such as the post that talked about the Myki transition plan. While my posts here do not necessarily represent PTUA policy, I suppose this blog is part of the mix of being an advocate — so I don’t have a big problem with that, provided it’s taken in context.

Myki scanner out of serviceSo, with that in mind, Myki is now valid on trams and buses.

So far today I’ve taken three bus rides:

On the first, everything worked fine. Scanners okay, and my touch-on and off charged me correctly: nothing, because I already have a zone 1 pass (eg a monthly) on the card.

On the second, the scanners worked okay, but as I touched-off, it said it had charged me 6 cents. This is the surcharge for using zone 2 on a weekend, when you have a zone 1 pass. The problem is, that section of the bus route is in the zone 1+2 overlap, so it shouldn’t have charged me anything. 6 cents isn’t a big deal, but if it were a weekday, it would have been an extra $2.02, which certainly is a big deal.

On the third, none of the three scanners on the bus were working.

As Maxwell Smart would say, “One out of three ain’t bad.”

I suppose it was inevitable that there were going to be glitches, and this is only a small sample, but really, it’s not very impressive.

Others out there on buses and trams are having similar experiences. It’s working fine for some, but some are getting free rides, and some scanners aren’t working.

Hopefully these problems will be ironed out quickly. Passengers have enough challenges without dealing with a problematic ticketing system.

Update Monday:

Metcard and MykiTram ride 1: Tried to touch-on through my wallet, which normally works fine for me. Instead it said “Multiple cards detected.” Took the card out and tried again, and it worked okay. Didn’t bother to touch-off. ‘Cos you don’t have to anymore, right?

Tram ride 2: No response through wallet. Took it out of wallet (and left it out for subsequent rides), it decided to touch me off. A hangover from the previous ride? Correctly didn’t charge me anything.

I didn’t bother to touch it again — I have a Pass loaded, so I was paid up, but potentially someone on Myki Money (pay-as-you-go) who was taking a second trip more than two hours after the first, might not notice, and might not then be holding a valid ticket. This is another reason why the sounds need to be changed, but also if you touch onto a different tram from your previous ride, it should realise that’s the case, and treat it as another touch-on.

(It’s possible it was the same tram, as it was on the same tram route, a couple of hours after the first ride. But the tram was certainly on a different trip.)

Bus ride 1: Route 401 from the hospital precinct to North Melbourne station. Packed with students. Who says people don’t use buses? Many of them appeared to board without bothering to validate/touch/show a ticket, which is probably not a problem given 99% of them would get off the bus at the station and then need a ticket to get through the gates. I touched my Myki on and off, and all appeared to be well.

Bus ride 2: Route 219 from North Melbourne into the City. Touch-on worked okay, quite fast. Touch-off quite slow; I made sure to touch-off well before the bus stopped, so as not to delay it. Appeared to correctly charge me (no charge on top of my existing Zone 1 Pass).

So, 3/4 for those samples.

Update Monday night

A request for the 6 cent overcharge to be refunded (submitted via the web site) was processed; it should show up on my card within 24 hours.

I should add that travel on trains with Myki has worked fine today… as it has for months.

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