The 601 Monash University express shuttle service runs every four minutes during semester time weekdays. It provides a high-frequency, rapid connection from the station to the university campus.
Thanks to good publicity from the University, it has a high level of awareness among students and staff, and is used for tens of thousands of trips each week — about 4800 each weekday according to a recent survey.
It was originally trialled in 2011 following years of complaints, and given permanent funding in 2012, and has quickly become the most important train-to-bus connection at Huntingdale Station, perhaps the most important in the state.
So, wouldn’t you think they’d bother to put it on the signage leading out of the station?
How do they miss this stuff?
(If you’re wondering, it’s not because the 601 doesn’t run every day. The 704 is also a weekday-only route, with shorter operating hours than the 601.)
Hopefully people can find the 601 to Monash via the sign for the 630. They might get caught out if they go to the separate 900 stop, which runs less frequently on weekdays, but does run 7 days-a-week. The fact that it’s a separate stop to the 630 is likely to be a problem on weekends, when people end up having to guess which one will arrive first.
Not everything at Huntingdale is messed up. There are plenty of Myki readers to try and help cope with large numbers of students arriving heading to campus in the morning:
And it’s rather good to see the Parkiteer bike cage is well-used, even on a weekend:
- Update: Waverley Leader 3/2/2014: Huntingdale bus Link to Monash University let down by poor signage. PTV spokeswoman Andrea Duckworth said the sign would soon be amended but did not say when.
- Update 15/2/2014: After I posted this blog post, I used the PTV web site to provide feedback. Yesterday they responded:
I forwarded your feedback on to our Signage area and have been advised that this matter has been addressed.
- Update 20/2/2014: Sure enough, the sign has been altered — see below — though there’s little else in the way of directional signage to help you find the stop.