Smartbus signs – wouldn’t it be good if you could see them from the bus stop?
Having spent all that money on GPS in the buses, transmitters and receivers to get the bus locations onto electronic signs, wouldn’t you think they’d think carefully about where those signs were located?
To be fair, most of those I’ve spotted are quite well located, so they are visible from the bus stops they serve.
But are there others like these ones?
Passengers do like having realtime information, and along with the increased frequencies and (limited, some would argue) traffic priority measures, it’s led to strong patronage growth on Smartbuses… but they can do better.
By the way, this is not a problem confined to buses
When you’re headed down the Elizabeth Street subway at Flinders Street Station, do you ever look up above the platform entrances? If you did, you’d spot automated signs that virtually nobody ever sees. Fortunately they never seem to say anything actually informative — only ever “Welcome to Flinders Street Station.”
Meanwhile on the new X’Trapolis trains, the signs inside the carriage are neatly obscured by the cross-bars in the doorways, which are designed to be at a good height to hold onto, without people banging their heads on them.