I tried Myki for myself on Saturday in Geelong. Bought one for the promotional price of $5 in the special Myki Shop in Ryrie Street and hopped on a bus to the station.
(HQ available if you click through)
Some brief notes on it:
- It worked as advertised. Took $1.80 from my initial $5 balance
- The scanners are slow, much slower than your typical big building door scanner, which does the equivalent job
- The bus driver seemed delighted that three passengers in a row all scanned successfully, commenting “beautiful!”
- As a first timer, I accidentally waved the ticket at the screen initially when getting off the bus. Apparently I’m not the only one who’s done this, though I guess it’s a mistake you’d only make once. Though I wonder how much time others would take to work it out.
I’ve since gone onto the web site and registered my Myki and looked at my transactions. The web site needs some work.
- Despite a lot of the literature (including the ticket) giving the myki.com.au address, this doesn’t actually work. You have to go to www.myki.com.au
- The registration page is pretty clunky
- It doesn’t show you any detail of the transaction except the time and cost. Useful information like the zone(s) or route(s) you used aren’t shown.
I know it’s only the equivalent of beta testing, but given they’ve already pushed it into Geelong and Seymour, with Ballarat imminent, I’d have thought they’d have pretty much perfected it by now.
And while I think it’ll be handy (if it works properly, and if the current design flaws are fixed), I still don’t think it’s worth the huge cost. (At $1.3 billion, which includes building it and running it for ten years, it’s costing every man, woman and child in Victoria about $260 each.)
And I maintain that if they keep scan off, it’s going to cause chaos on Melbourne’s trams at busy times.